Refund Policy

Refund & Return Policy

At Findorra Deals, your satisfaction matters to us. We offer a 7-Day Return Policy, giving you 7 days from the date you receive your order to request a return.

Eligibility for Returns

To qualify for a return, your item must:

Be in the same condition as received
Be unworn and unused
Have all original tags attached
Be in its original packaging
Include a receipt or proof of purchase

How to Request a Return

To start a return, simply contact our customer support team:

WhatsApp: +93 3439698885
Email: findorradeals@gmail.com

Our team will guide you through the return process and provide the return address and instructions.

Please do not send an item back without contacting us first. Unauthorized returns may not be accepted.

Damaged, Defective or Incorrect Items

Please check your order as soon as you receive it. If your item arrives damaged, defective, or different from what you ordered, contact us immediately so our team can review the issue and help make it right.

For faster assistance, please provide clear photos or videos of the product and packaging when contacting us.

Exchanges

Need a different size or another product? We're happy to help.

The fastest way to get the item you want is to return the original item following our return process. Once your return is approved, you can place a new order for the desired size or product.

Refunds

Once we receive and inspect your returned item, we'll notify you whether your refund has been approved.

If approved, your refund will be processed to your original payment method within 7 business days.

Please note that your bank or payment provider may require additional time to process and reflect the refund in your account.

If more than 15 business days have passed after your refund was approved and you haven't received it, please contact us: